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Q: How do I change my password?
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A: Log in and click “Edit Users.” Enter
your new password, re-enter to
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confirm and click “Update” to save changes.
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Q: I forgot my password. How can I retrieve
it?
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A: On the Log In screen, enter your email
address and click the link that
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says, “I forgot my password, please email it to me”
and your password
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will be sent to you.
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Q: How do I change my contact information?
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A: Log in and select “Edit Users.” Click
on your profile, make changes
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and click “Update” to save changes.
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Q: How do I add users?
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A: Log in and click “Edit Users.” From the
profile screen, click “Add User”
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and enter the new user information, select a privilege
level and click
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“Update” to save changes.
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Q: How is my ranking index determined?
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A: To win spots, bids must be below a
ranking index of 100.
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A ranking index above 100 indicates that
the bid exceeds the advertiser’s |
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maximum CPM. A ranking index below 100 indicates that
the bid is under
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the advertiser’s maximum CPM and eligible to win
spots. The lowest
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ranking index wins.
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Q: What are privilege
levels?
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A: Privilege levels specify the allowable
operations for each user.
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Executive User
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-Bid for all registered properties on the
account
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-Add/Remove/Edit users
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-Assign user status to Executive, Regular or Read Only
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Regular User
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-Bid only for properties assigned to them
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-Maintain their user profile only
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Read Only User
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-Read all account information
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-Maintain their user profile only
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Q: How do I retract my bid after I’ve
submitted it?
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A: Log in, select the appropriate auction
and click the "Cancel Bid" button. |
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This can be done at any time prior to the
close of the auction.
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